By Monica E. Oss For health and human service organizations, having executives who can lead to the “next normal” is key to survival. That was the theme of my keynote, Leading To The Next Normal: A Blueprint For Organizational Sustainability In A Disrupted Health & Human Service Market at the 2020 OPEN MINDS Executive Leadership Retreat. But, great leadership is in short supply these days. The news is full of stories that involve lack of leadership—in Washington, among our elected and appointed officials, in corporate America, in the police force, and more. And many leaders are retiring. In the U.S., Boomers are expected to…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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