By Monica E. Oss What a difference a year makes. A year ago, I was on vacation in a balmy Caribbean location. We were reading about Optum starting its ASO contract in Maryland (Optum Begins Contract As Maryland’s Public Behavioral Health ASO) and Cigna creating a partnership with Oscar to offer small business health insurance (Cigna & Oscar Announce Strategic Partnership To Offer Differentiated Health Solutions To Small Businesses In Select U.S. Markets). In February, we held our 2020 OPEN MINDS Performance Management Institute featuring Tonya D. Copeland, MBA, Vice President, I/DD Services, UnitedHealthCare Community Plan (see Tennessee’s Long-Term Services & Supports Program: Employment & Community…
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