By Monica E. Oss There are so many new health care technologies! Virtual reality and avatars for therapy, robots as care companions, medication-dispensing kiosks, augmented intelligence to predict relapse. Which of these technologies are on your organization's plan for 2020? For most provider organization executive teams, the answer is likely none of the above. That is not surprising, and it is likely a good decision. This growing dichotomy between available technology for health and human service organizations and actual deployment of those technologies in the service delivery system was the focus of my closing keynote “Navigating The Tech Dichotomy: How To ‘Do It Now’…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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