By Monica E. Oss Is your organization efficient? Is it resilient? Neither? Can it be both? I’ve been pondering those questions since my colleague and OPEN MINDS Senior Associate Ken Carr sent me the Forbes article, Now Is The Time To Make Resilience, Not Efficiency Your Primary Business Objective. Obviously, every executive team has been thinking about the resilience of their organization and their management team during the pandemic. Resilience is defined as the ability to withstand or recover quickly from difficult conditions—and the pandemic has tested resilience in every market sector. (Estimates are that 200,000 U.S. organizations have closed due to the pandemic, according to a recent Federal Reserve study—see Business Exit During…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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