By Monica E. Oss A very common area for confusion is the “technology functionality” needed by provider organizations in the years ahead. I thought of this when I read a summary of the report by KLAS Research, Third-Party Vendors Get Leg Up On EMRs For Meeting Physician-Led ACO Needs. The conclusion – EHRs are not meeting the needs of provider organizations that are managing ACOs. This should not be a surprise, but it was to some of my colleagues. So, let’s start at the beginning. What is the basic functionality that provider organizations get from their investment in an EHR? This is a complex…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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