By Monica E. Oss On a personal level, everyone is making changes during the coronavirus-driven national emergency. No gatherings, lots of hand washing, and stocking up. (After watching the video interview with one of the cruise ship passengers in quarantine, I stocked up on Gatorade, the treatment of choice.) But if you are managing a specialty provider organization, there are other concerns. What’s keeping some of the executives in the field up at night right now? Providing uninterrupted care to those in need while ensuring the safety of staff and reimbursement for services, dealing with staff shortages, considering the needs of special groups of…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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