By Monica E. Oss One big news item this month is that the UnitedHealth Group subsidiary, Optum Store, has added cash-paying telehealth services to its offerings. I didn’t realize there was an Optum Store but did some quick exploration. It's a cross between Amazon and CVS—an online store of health products (and now services). Also this week, the Optum Store added more than 800 generics at a discounted cash price. UnitedHealth’s new Chief Executive Officer, Andrew Witty says said he sees “significant untapped potential” in bringing together the two arms of its business – UnitedHealthcare, the largest U.S. medical insurer, and its Optum division…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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