By Monica E. Oss There is nothing like a crisis to separate the good leaders from the great ones. And in the midst of three crises—public health, economic, and political—our leadership retreat this year, The 2020 OPEN MINDS Executive Leadership Retreat, had an underlying sense of urgency and unease. That sense of urgency and unease is driven by an uncertain future. There is so much we don’t know exactly about the future of health and human service financing and delivery. But I would argue that while there are big issues left to be settled (the availability of a vaccine, the acceptance of a vaccine, the shape of the recovery, whether there…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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