By Monica E. Oss, Chief Executive Officer I did take note that CVS just passed eight million virtual behavioral health visits in 2021 (see CVS Health Hits 8 Million Virtual Behavioral Health Visits In 2021). The article reminded me of the quote “A million here and a million there and pretty soon we are talking about real money,” from the late U. S. Sen. Everett McKinley Dirksen. It seems that behavioral health services provided by retail health care organizations and from digital-primary behavioral health provider organizations are steadily chipping away at the available market share for outpatient behavioral health services. Assume (using a very rough estimate), there…
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