By Monica E. Oss Greetings from The 2020 OPEN MINDS Management Best Practices Institute, where we kicked off Day One yesterday with an informative keynote address by MaryAnne Lindeblad, state Medicaid director of the Washington Health Care Authority (HCA), The Path From Behavioral Health Carve-Out To Integration. My takeaway from the keynote? The effort required to move to a new integrated service delivery system model is vastly under appreciated. Although integrated systems can reach their potential eventually—planning around design, procurement, engagement, and monitoring is key. And, Washington State is proof of success. To date, findings from the Southwest Washington region showed nine out of…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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