By Monica E. Oss Yesterday marked the end of our week-long deep dive into all things ‘innovation’ as we closed out The 2020 OPEN MINDS Strategy & Innovation Institute. It was quite the week with 50+ faculty and over 700 attendees from across the country. There were some big takeaways that are going to shape my thinking in the months ahead. Here is my 'top ten' list... 10. Primary care organizations have made significant strides in the past year in adding innovative services for complex consumers but innovation within specialty provider organizations has slowed. 9. Provider organizations and payers CAN work together. Payers are…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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