By Monica E. Oss Maybe it’s bad timing to talk about the power of data and predictive analytics this week, when some number crunchers are getting a bad rap (see The Polling Crisis Is a Catastrophe for American Democracy). But the importance of performance data in decisionmaking continues to grow for health and human service executives. Strategy development, identifying market opportunities, integrated care models, mergers, integration implementation, and improving service value are all more and more dependent on having data for decisionmaking (see Right Now, Experience Alone Is Not Enough For Decisionmaking). The process of moving an organization to data-driven decisionmaking is built on four…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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