By Monica E. Oss I've spent the past week in meetings with management teams talking about how much data they have—to the point my eyes have glazed over. But having lots of data is very different than having the right data—and acting on it. And, executive teams that are not using data to make decisions will see their path to sustainability start to narrow. Recent developments illustrate the payer move to metrics. On September 16, 2020, the National Quality Forum released four updated core measure sets in the Core Quality Measures Collaborative (CQMC)—for gastroenterology, HIV and Hepatitis C, obstetrics and gynecology, and pediatrics (see CQMC Core Sets).…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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