By Monica E. Oss I will be glad to see 2020 in my rearview mirror. It’s been a year of continued surprises—in public health, the economy, and politics. And that is reflected in the most popular OPEN MINDS executive education presentations this year—lots of focus on crisis management, on strategy, and managing by the numbers. I’m not a pessimist and I do think there are opportunities in this mess. President John F. Kennedy said it best—“The Chinese use two brush strokes to write the word ‘crisis.’ One brush stroke stands for danger; the other for opportunity. In a crisis, be aware of the danger—but recognize the opportunity.” Over the past ten months,…
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