By Monica E. Oss At our 2021 OPEN MINDS Management Best Practices Institute last week, nearly all provider organization executives I talked to reiterated the number one issue that’s keeping them up at night—the workforce shortage. A report by Mercer indicates that while 2.3 million new jobs (of which 1.6 million will be personal care aides, home health aides, and nurses) will be added in health care overall by 2026, there will be a shortage of 446,300 workers (see Demand For Healthcare Workers Will Outpace Supply By 2025: An Analysis Of The US Healthcare Labor Market). In behavioral health, the problem is far worse, with an estimated…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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