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This Circle Elite Executive Roundtable was given on April 27, 2023, and featured Steven Sheets, President and Chief Executive Officer of Southwest Behavioral & Health Services. He discussed how he transformed his organization to a hybrid workforce using key performance indicators (KPI) and productivity metrics to maximize efficiency on a team-by-team basis. Executive attendees of this session learned about:

How to approach bringing specific departments back to the in-office setting

KPIs and using performance metrics to provide accountability

Identifying productivity settings by team

https://vimeo.com/821780438/1af72bd465 . . .

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