Staying Focused In A Year Of Disruptions & Distractions, A Success Story: VIP Community Mental Health Center, Los Angeles County, California

This presentation was delivered on March 10, 2021 at The OPEN MINDS Technology & Analytics Institute. In the presentation, the speakers discussed overcoming challenges of a remote implementation in a year of disruptions and distractions; what factors helped to keep the implementation progressing; what were the greatest challenges that needed to be overcome; how partnership and preparation led to the success of the implementation; and what can agencies learn from this example. The presentation speakers included: Erik Surwill, Director of Information and Communications Technology, VIP Community Mental Health Center Tiffany Berry, National Marketing Strategist, Qualifacts + Credible Robert Patton, Vice President . . .