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This presentation was delivered on February 11, 2021 at The 2021 OPEN MINDS Performance Management Institute. In the presentation, the speakers discussed the role of data in pivot strategies and the importance of investing in the right technology to support diversification. The presentation speakers included: David Strocchia, Senior Vice President & General Manager, Human Services, Netsmart Monica E. Oss, Chief Executive Officer, OPEN MINDS . . .

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