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Health and human services executives universally say they want performance metrics to make data-driven decisions. But according to a new survey—Clinical Architecture 2025 Healthcare Data Quality Report—poor data quality is a problem. Across the field, 79% of executives say poor data quality has a high impact on achieving strategic goals.

About 80% of provider organization executives said their data is of poor quality or mixed quality. For health plans, 60% of executives said their data is of mixed quality. And, 80% of provider organization executives said the poor quality of their data has a significant impact on their organization achieving its strategic goals. This was 65% for health plan executives.

The reasons for data quality problems are mixed. Sixty-five percent of executives reported that