“The marketing dashboard shows green, but the chief financial officer sees red.” That was the (somewhat) amusing opening of the new report of the results of a recent survey of marketing professionals—The 2026 State Of Performance Marketing.
One of the findings that caught my attention is that marketing professionals report that 25% of marketing budgets are spent on initiatives that fail to drive outcomes and only 26% of marketing investments convert to qualified opportunities. They also responded that 67% of their marketing performance dashboards show “success” with no related revenue.
How does this happen? Almost three-quarters (76%) of marketing content isn’t informed by customer data, and 81% of marketing professionals report that less than half of their content…
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Management Newsletter Issue
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Building A Marketing Plan That Advances Organizational Strategy: The OPEN MINDS Management Newsletter, January 2026
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Market Intel Report
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Medicaid Demonstration & Care Management Waivers: An OPEN MINDS Market Intelligence Report
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Innovative Program Profile
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Clinician & Officer Remote Evaluation Program By The Harris Center for Mental Health and I/DD: An OPEN MINDS Program Profile
RFPs
- California Seeks Northern Scripting Services
- California Seeks Northern/Central California Assistive Technology Training Services
- Wyoming Seeks IDEA File Review & Consultation Services
- Mississippi Seeks Standard Aligned Assessments Items For Student Practice Enrichment
- Vermont Seeks Transportation And/Or Supported Family Time Services
- Missouri Seeks SAFE-CARE Network Services
- California’s Los Angeles County Seeks Empowering Patients, Providers & Family Involvement In Children’s Medical Services Planning (EPIC) Consultant Services
- California Seeks Northern/Central California Assistive Technology Training Services
- Oregon’s Washington County Seeks Home Delivered Meal Services
- Oregon’s Washington County Seeks Congregate Meal Program Services
Contract Awards
- Alaska Awards Emergency Medical Services System Evaluation Contract To The Paramedic Foundation
- Hawaii Awards Child Visiting & Family Resource Center Services Contract To Keiki ‘O Ka’Aina Preschool, Inc.
- New York’s Livingston County Awards Supplemental Rehabilitation Staffing Services Contract To Affinity Rehabilitation
- Maryland Awards Supporting Older Adults With Resources (SOAR) Program Consultant Services Contract To HCBS Strategies, Inc.
- Louisiana Awards Long-Term Disability Insurance Services Contract To Gary Insurance
Winning Proposals
- Alaska Awards Emergency Medical Services System Evaluation Contract To The Paramedic Foundation
- Indiana Awards DD Council Meeting Management & Annual Council Leadership Summit Services Contract To City Rising
- Texas Awards Medicaid Evidence-Based Policy Research Services Contract To Oregon Health & Science University
- Hawaii Awards Child Visiting & Family Resource Center Services Contract To Keiki ‘O Ka’Aina Preschool, Inc.
- New York’s Westchester County Awards Medical Messaging Software Services Contract To Teletask, Inc.
On-Demand Webinars & Executive Roundtables
- Ethical AI In Behavioral Health: Practical Use Cases That Work
- Scale Is Not Optional: The Growth Imperative For Long-Term Viability
- 2026 Eligibility Must-Knows For Human Services
- Unlocking Value-Based Incentives: Leveraging Technology To Maximize Outcomes
- Open Data Sharing With QHIN™: What It Means For Community Providers
Institute Presentations
- What Now? What Next? The Tech Formula For Financial Sustainability
- The Tech-Enabled Provider Organization: The 2025 OPEN MINDS Technology Adoption Survey–Sponsored By Eleos Health
- Supporting Independence At Home: The Inglis Wraparound Approach To Aging In Place
- Addressing Financial Sustainability: Executing – And Paying For – Multi-Layered Systems Upgrades
- Making Digital Transformation A Reality: A Managing Through Chaos Roundtable Discussion
Market Intelligence Reports
- Medicaid Demonstration & Care Management Waivers: An OPEN MINDS Market Intelligence Report
- Trends In Affordable Care Act Health Insurance Marketplace Enrollment: An OPEN MINDS Market Intelligence Report
- Medicaid Home & Community-Based Services Waivers Covering The I/DD Population: An OPEN MINDS Market Intelligence Report
- Medicaid Care Coordination Initiatives—A State-By-State Guide: An OPEN MINDS Market Intelligence Report
- Largest Health Plans In Each State By Estimated Enrollment: An OPEN MINDS Market Intelligence Report
Upcoming Executive Events
Upcoming Institutes
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The 2026 OPEN MINDS Performance Management Institute
February 10 – February 12, 2026 – Clearwater Beach, Florida
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The 2026 OPEN MINDS Strategy & Innovation Institute
June 09 – June 11, 2026 – New Orleans, Louisiana
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The 2026 OPEN MINDS Service Excellence Institute
August 11 – August 13, 2026 – San Francisco, California
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The 2026 OPEN MINDS Executive Leadership Retreat
September 29 – October 01, 2026 – Gettysburg, Pennsylvania
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The 2026 OPEN MINDS Technology & Analytics Institute
October 27 – October 29, 2026 – Philadelphia, Pennsylvania
Upcoming Executive Summits
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The 2026 OPEN MINDS Whole Person Care Summit
February 11, 2026 – Clearwater Beach, Florida -
The 2026 OPEN MINDS Workforce AI Summit
February 12, 2026 – Clearwater Beach, Florida -
The 2026 OPEN MINDS Autism & I/DD Summit
June 10, 2026 – New Orleans, Louisiana -
The 2026 OPEN MINDS CFO Summit
June 11, 2026 – New Orleans, Louisiana -
The 2026 OPEN MINDS Aging In Place Summit
August 12, 2026 – San Francisco, California -
The 2026 OPEN MINDS Health & Human Services Workforce Best Practices Summit
September 30, 2026 – Gettysburg, Pennsylvania -
The 2026 OPEN MINDS CEO Tech & AI Summit
October 28, 2026 – Philadelphia, Pennsylvania
Upcoming Best Practice Seminars
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Building A Data-Driven Organization: The 2026 OPEN MINDS Seminar On Making Metrics-Based Management Work
February 10, 2026 – Clearwater Beach, Florida -
Measuring & Managing Financial Strength: The 2026 OPEN MINDS Seminar On A Framework For Improving Financial Resilience
February 10, 2026 – Clearwater Beach, Florida -
MA&A Strategy For A Shifting Market: The 2026 OPEN MINDS Seminar On Planning & Succeeding in Increasing Scale
June 9, 2026 – Virtual Event -
Best Practice Marketing Planning: The 2026 OPEN MINDS Seminar On Making Your Growth Strategy A Reality
June 9, 2026 – New Orleans, Louisiana -
Optimizing Health Plan Contracting: The 2026 OPEN MINDS Executive Seminar On Building Referrals, Revenue & Margins
August 11, 2026 – San Francisco, California -
Portfolio Management To Optimize Organizational Performance: The 2026 OPEN MINDS Executive Seminar On How To Optimize, Retire & Build A Service Line Portfolio For the Future
August 11, 2026 – San Francisco, California -
Strategic Planning For Times Of Uncertainty: The 2026 OPEN MINDS Seminar On Nimble Data-Driven Planning
September 29, 2026 – Gettysburg, Pennsylvania -
Finding An EHR For Your Future: The 2026 OPEN MINDS Best Practices Seminar On EHR Selection, Implementation & Optimization
October 27, 2026 – Philadelphia, Pennsylvania -
Creating A Winning Tech Strategy: The 2026 OPEN MINDS Seminar On Building A Digital Transformation Roadmap
October 27, 2026 – Philadelphia, Pennsylvania
Upcoming Webinars
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Are You CCBHC-Ready? Preparing for the 2026 SAMHSA Funding Cycle
March 4, 2026 – Virtual Event
Upcoming Circle Elite Executive Roundtables
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Moving Crisis Care ‘Upstream’: The Family Service League Case Study
February 5, 2026 – Virtual Event -
CFO As Architects Of Value: Creating A Service Line Expense & Revenue Model
February 19, 2026 – Virtual Event -
Building A New Service Line: The Diagnostic Checklist & Leadership Intervention Playbook
February 26, 2026 – Virtual Event -
A Replicable Framework For Tech Adoption In I/DD Services: The NuPath Case Study
March 5, 2026 – Virtual Event -
‘Strategic Productivity’ In A Hybrid Care Environment: The Southwest Behavioral & Health Services Case Study
March 12, 2026 – Virtual Event -
Financial Mastery For Behavioral Health Leaders: The Hope Group Case Study
March 16, 2026 – Virtual Event -
The Clinician & Officer Remote Evaluation (CORE) Program: The Harris Center & Harris County Sheriff’s Office Case Study
April 9, 2026 – Virtual Event -
Using Leadership Resilience To Build Financial Sustainability During Market Disruptions: The Integrated Community Alternatives Network Case Study
April 20, 2026 – Virtual Event -
Adopting Technology That Works: Real-World Case Studies In Documentation & Workforce Engagement
April 30, 2026 – Virtual Event
Organizational Profiles
- Children’s Home Of Jefferson: An OPEN MINDS Organizational Profile
- Bost: An OPEN MINDS Organizational Profile
- Mental Health Resources, Inc.: An OPEN MINDS Organizational Profile
- United Counseling Service of Bennington County: An OPEN MINDS Organizational Profile
- Tarzana Treatment Centers: An OPEN MINDS Organizational Profile
Innovative Program Profiles
- The Incredible Years By Coastal Horizons Center: An OPEN MINDS Program Profile
- Clinician & Officer Remote Evaluation Program By The Harris Center For Mental Health & I/DD: An OPEN MINDS Program Profile
- ECM For Autism By Easterseals Southern California: An OPEN MINDS Program Profile
- Youth Crisis Stabilization Program By Jefferson Center For Mental Health: An OPEN MINDS Program Profile
- Police Initiated Telehealth Assessment & Triage By Family Service League: An OPEN MINDS Program Profile
News Wire
- 1 In 4 Adults Worldwide Eligible For GLP-1 Treatment For Obesity
- Projected Cost To Cover Future LTC Needs For An Individual At Age 65 Is $135,000
- Workers Aged 55+ Increasingly Concentrated At U.S. Firms
- Ohio DYS Begins Juvenile Justice Overhaul To Replace Large Facilities With Smaller Units
- Federal Data Indicate The Average U.S. Nursing Home Is 25% Short-Staffed
- Behavioral Health Merger & Acquisition Volume Rose More Than 42% In 2025
- 5% Drop In Skilled Nursing Facility Capacity Between 2019 & 2024
Market Updates
- Main Post Buys HomeWell With Eye Toward Major Growth Of Senior Care Franchise
- IntelyCare Acquires CareRev To Create Comprehensive Workforce Staffing Platform For Health Systems
- Claim Health Launches AI-Powered Revenue Infrastructure For Post-Acute Care With $4.4 Million Seed Funding
- Intermountain Health Finalizes Acquisition Of Steinberg Diagnostic Medical Imaging In Las Vegas
- Behavioral Health Network Opens New Autism Support Centers In Springfield & Fall River, Massachusetts
Management Newsletter
Industry Resources
- The Public Health Implications Of Housing Instability, Eviction, And Homelessness
- The Health Cost Savings Of Quality Affordable Housing
- The Impacts Of Affordable Housing On Health: A Research Summary
- Understanding Medicaid Managed Care Procurement Practices Across States
- Medicaid Managed Care Procurements: A Toolkit For State Medicaid Agencies
- Medicaid Managed Care Plan Transitions: A Toolkit For States On Promoting Continuity Of Care When Plans Enter, Leave, Or Merge Or Are Acquired
- Idaho Medicaid Provider Rate Adjustment, November 4, 2025, Amended





