The proportion of health care organizations using artificial intelligence (AI) increased by a few points between September 2023 and May 2025—from 5.9% to 8.3%, respectively. The health care sector lagged behind all other areas of the economy in AI adoption—finance and insurance services adoption was 11.6%; education, 15.1%; professional, scientific, and technical services, 19.2%; and information services, 23.2%.
Within health care, the largest gains in AI use were in outpatient and ambulatory care, where the percentage of organizations using AI increased from 4.6% in 2023 to 8.7% in 2025. Nursing and residential care facilities experienced more limited growth: 3.1% in 2023 to 4.5% in 2025. What this means is that there is both a lot of opportunity to apply AI-enabled tools…
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Management Newsletter Issue
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The Digital Transformation Plan: The OPEN MINDS Management Newsletter, November 2025
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Market Intel Report
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Medicaid Home & Community-Based Services Waivers Covering The I/DD Population: An OPEN MINDS Market Intelligence Report
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Innovative Program Profile
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Deaf Respite By Advocates: An OPEN MINDS Program Profile
State Profiles
- South Carolina Medicaid System: An OPEN MINDS State Profile
- South Carolina Behavioral Health System: An OPEN MINDS State Profile
- South Carolina Dual Eligible System: An OPEN MINDS State Profile
- South Carolina Health & Human Services System State Profile Report
- West Virginia Dual Eligible System: An OPEN MINDS State Profile
RFPs
- Arizona’s City Of Phoenix Seeks FMLA & PPL Administration Services
- Georgia Seeks Offender Communications Services
- Iowa Seeks Combat Cancer Prevention & Screening Services
- New Jersey’s Essex County Seeks Continuum Of Care – Data Quality & Governance Planning Services
- Wisconsin’s Rock County Seeks Mental Health & Wellness Check-In Services
- Indiana Seeks Section 5310 Grant Program: Public Transportation Projects & Projects Providing Transportation to Older Individuals & Those With DisabilitiesÂ
- California’s San Bernardino County Seeks Ryan White Part A Services
- Michigan’s Macomb County Seeks Affordable Rental Housing Development Services
- Iowa Seeks Combat Cancer Technical Assistance Provider Services
- Iowa Seeks Communities Of Care Technical Assistance Provider Services
Contract Awards
- Wisconsin Awards Virtual Reality Software For Law Enforcement Contract To Operator XR, LLC
- Nevada Awards Government Accounting Services & Medicaid Auditing Contract To Myers & Stauffer, LC
- Nebraska Awards Administrative Support Services For The Employee Health Care Medical Benefit Plans Contract To Blue Cross & Blue Shield Of Nebraska, Inc.
- Nebraska Awards Administrative Support Services For The Employee Health Care Prescription Drug Benefit Plans Contract To Blue Cross & Blue Shield Of Nebraska, Inc.
- Nebraska Awards Program Integrity Case Management & Fraud Analysis & Detection System Services Contract To Alivia Analytics, LLC
Winning Proposals
- New York’s Westchester County Awards Medical Messaging Software Services Contract To Teletask, Inc.
- Wisconsin Awards Virtual Reality Software For Law Enforcement Contract To Operator XR, LLC
- California’s Santa Cruz County Awards CalAIM Justice-Involved Pre-Release Medi-Cal Application Outreach Services Contract To Community Bridges, Inc.
- Virginia’s City Of Chesapeake Cancels Nutritionist Services Contract
- California’s Yuba County Awards Child & Family Team Services Contract To Victor Community Support Services, Inc.
On-Demand Webinars & Executive Roundtables
- An Executive Perspective: How AI Is Shaping The Future Of Integrated Care
- AI ROI In Documentation: Today’s Measures, Tomorrow’s Impacts
- The Next Phase Of AI In Behavioral Health: Putting Clinical Judgment Back In Charge
- Navigating The Economics Of Value-Based Contracting
- Layers of Denial Prevention: Shift Your Focus from Working Denials to Preventing Them
Institute Presentations
- What Now? What Next? The Tech Formula For Financial Sustainability
- The Tech-Enabled Provider Organization: The 2025 OPEN MINDS Technology Adoption Survey–Sponsored By Eleos Health
- Supporting Independence At Home: The Inglis Wraparound Approach To Aging In Place
- Addressing Financial Sustainability: Executing – And Paying For – Multi-Layered Systems Upgrades
- Making Digital Transformation A Reality: A Managing Through Chaos Roundtable Discussion
Market Intelligence Reports
- Medicaid Home & Community-Based Services Waivers Covering The I/DD Population: An OPEN MINDS Market Intelligence Report
- Medicaid Care Coordination Initiatives—A State-By-State Guide: An OPEN MINDS Market Intelligence Report
- Largest Health Plans In Each State By Estimated Enrollment: An OPEN MINDS Market Intelligence Report
- Largest Health Plans, By Estimated Enrollment Through December 2024: An OPEN MINDS Market Intelligence Report
- The 2025 Federal Budget Reconciliation Bill (H.R.1 – One Big Beautiful Bill Act): Implications For The Health & Human Service Field
Upcoming Executive Events
Upcoming Institutes
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The 2026 OPEN MINDS Performance Management Institute
February 10 – February 12, 2026 – Clearwater Beach, Florida
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The 2026 OPEN MINDS Strategy & Innovation Institute
June 09 – June 11, 2026 – New Orleans, Louisiana
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The 2026 OPEN MINDS Service Excellence Institute
August 11 – August 13, 2026 – San Francisco, California
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The 2026 OPEN MINDS Executive Leadership Retreat
September 29 – October 01, 2026 – Gettysburg, Pennsylvania
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The 2026 OPEN MINDS Technology & Analytics Institute
October 27 – October 29, 2026 – Philadelphia, Pennsylvania
Upcoming Executive Summits
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The 2026 OPEN MINDS Whole Person Care Summit
February 11, 2026 – Clearwater Beach, Florida -
The 2026 OPEN MINDS Workforce AI Summit
February 12, 2026 – Clearwater Beach, Florida -
The 2026 OPEN MINDS Autism & I/DD Summit
June 10, 2026 – New Orleans, Louisiana -
The 2026 OPEN MINDS CFO Summit
June 11, 2026 – New Orleans, Louisiana -
The 2026 OPEN MINDS Aging In Place Summit
August 12, 2026 – San Francisco, California -
The 2026 OPEN MINDS Health & Human Services Workforce Best Practices Summit
September 30, 2026 – Gettysburg, Pennsylvania -
The 2026 OPEN MINDS CEO Tech & AI Summit
October 28, 2026 – Philadelphia, Pennsylvania
Upcoming Best Practice Seminars
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Building A Data-Driven Organization: The 2026 OPEN MINDS Seminar On Making Metrics-Based Management Work
February 10, 2026 – Clearwater Beach, Florida -
Measuring & Managing Financial Strength: The 2026 OPEN MINDS Seminar On A Framework For Improving Financial Resilience
February 10, 2026 – Clearwater Beach, Florida -
MA&A Strategy For A Shifting Market: The 2026 OPEN MINDS Seminar On Planning & Succeeding in Increasing Scale
June 9, 2026 – Virtual Event -
Best Practice Marketing Planning: The 2026 OPEN MINDS Seminar On Making Your Growth Strategy A Reality
June 9, 2026 – New Orleans, Louisiana -
Optimizing Health Plan Contracting: The 2026 OPEN MINDS Executive Seminar On Building Referrals, Revenue & Margins
August 11, 2026 – San Francisco, California -
Portfolio Management To Optimize Organizational Performance: The 2026 OPEN MINDS Executive Seminar On How To Optimize, Retire & Build A Service Line Portfolio For the Future
August 11, 2026 – San Francisco, California -
Strategic Planning For Times Of Uncertainty: The 2026 OPEN MINDS Seminar On Nimble Data-Driven Planning
September 29, 2026 – Gettysburg, Pennsylvania -
Finding An EHR For Your Future: The 2026 OPEN MINDS Best Practices Seminar On EHR Selection, Implementation & Optimization
October 27, 2026 – Philadelphia, Pennsylvania -
Creating A Winning Tech Strategy: The 2026 OPEN MINDS Seminar On Building A Digital Transformation Roadmap
October 27, 2026 – Philadelphia, Pennsylvania
Upcoming Webinars
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Open Data Sharing With QHIN: What It Means For Community Providers
December 10, 2025 – Virtual Event
Upcoming Circle Elite Executive Roundtables
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The Evolving Role Of Counties In Oversight & Service Delivery In Behavioral Health
December 11, 2025 – Virtual Event -
Building A Trauma-Informed Culture: The Youth Home Case Study
December 18, 2025 – Virtual Event -
A Blueprint For Cross-System Homelessness Response & Behavioral Health Innovation: The Safe Options Support Program & CBC Hub Case Study
January 8, 2026 – Virtual Event -
Strengthening Teams With Connection-Driven Leadership & Intentional Practice: The Omni Family Institute Case Study
January 22, 2026 – Virtual Event -
A Roadmap For Strategic Financial Management & Executive Readiness
January 29, 2026 – Virtual Event -
Moving Crisis Care ‘Upstream’: The Family Service League Case Study
February 5, 2026 – Virtual Event -
CFO As Architects Of Value: Creating A Service Line Expense & Revenue Model
February 19, 2026 – Virtual Event -
Building A New Service Line: The Diagnostic Checklist & Leadership Intervention Playbook
February 26, 2026 – Virtual Event -
A Replicable Framework For Tech Adoption In I/DD Services: The NuPath Case Study
March 5, 2026 – Virtual Event -
‘Strategic Productivity’ In A Hybrid Care Environment: The Southwest Behavioral & Health Services Case Study
March 12, 2026 – Virtual Event
Organizational Profiles
- Children’s Home Of Jefferson: An OPEN MINDS Organizational Profile
- Bost: An OPEN MINDS Organizational Profile
- Mental Health Resources, Inc.: An OPEN MINDS Organizational Profile
- United Counseling Service of Bennington County: An OPEN MINDS Organizational Profile
- Tarzana Treatment Centers: An OPEN MINDS Organizational Profile
Innovative Program Profiles
- Deaf Respite By Advocates: An OPEN MINDS Program Profile
- Autism Welcoming By Advocates: An OPEN MINDS Program Profile
- La Bodega HCV Care & Treatment Program By ECMC: An OPEN MINDS Program Profile
- The Living Room By Advocates: An OPEN MINDS Program Profile
- Friendship Project By Advocates: An OPEN MINDS Program Profile
News Wire
- Nearly Half Of U.S. Adults Receiving Mental Health Outpatient Care Used Telehealth From 2021 To 2022
- About Half Of The 5.1 Million Medicaid Beneficiaries Who Use Home Care Are Enrolled In A Waiver
- HHS Releases Report On ‘Medical Dangers’ Of Procedures For Youth With Gender Dysphoria
- 19% Of Adults 50 & Older Identify As Having A Disability
- Juvenile Incarceration Down 73% Since 2000
- Housing Instability Potentially Not Documented In Nearly Two-Thirds Of Emergency Department Visits By Homeless Individuals To A D.C. Hospital
- Ohio Expands Youth Mobile Response & Stabilization Services Statewide
Market Updates
- Cross Country Healthcare Terminates Merger Agreement With Aya Healthcare
- Brook.ai Secures $28 Million In Series B Funding To Accelerate Next Phase Of Growth & Innovation In Remote Care
- LG Launches New Digital Health Venture, ReliefAI Health, To Tackle Critical Challenges Of Mental Health
- Allegheny Health Network & Heritage Valley Health System Sign Affiliation Agreement
- California Medi-Cal Members & Health Leaders Launch New Advisory Group To Shape Medi-Cal Policy
Management Newsletter
Industry Resources
- Pennsylvania Act No. 45 Of 2025
- Treatment For Pediatric Gender Dysphoria: Review Of Evidence & Best Practices
- San Francisco Department Of Homelessness & Supportive Housing Vehicular Homelessness Strategy & Permitting Program-Frequently Asked Questions
- Fact Sheet: Department Of Education & Department Of State International Education & Foreign Language Studies Partnership
- Fact Sheet: Department Of Education & Department Of Health & Human Services Child Care Access Means Parents In School Partnership
- Fact Sheet: Department Of Education & Department Of Health & Human Services Foreign Medical Accreditation Partnership
- Fact Sheet: Department Of Education & Department Of Labor Postsecondary Education Partnership






