There is a lot of discussion of whole person care and integrated delivery systems. The question is what does a best practice model look like for whole person care for consumers with behavioral health conditions? According to a recent whitepaper, Delivering Mental Health Care In The Waiting List Era, the target is a stepped, hybrid digital-clinical model that continuously monitors consumer needs. At the core of this model is an adaptive care engine, supported by embedded clinical governance and risk escalation, which adjusts services based on symptom progression, engagement, and risk signals. It also requires a continuous contact strategy with ‘care’ happening not just during ‘appointments’ but on an ongoing basis with evidence-based digital tools for…