There is a wealth of cost/benefit and return-on-investment (ROI) data on health and human service organizations using technology for improving operational and administrative efficiency. For example, when Avita Behavioral Health invested in performance and revenue dashboards, and adopted metrics-based management, their executive team was able to cut waiting times in half, increase the units of service delivered by 200%, and increase revenue by 400% (see A Great Consumer Experience & Increased Revenue: The Avita Behavioral Health Crisis Center Case Study). And when Tarrant County MHMR invested in AI-enabled technology for clinical documentation, clinicians were able to see five more consumers a month with a resulting 30% revenue growth (see …