Technology and analytics are an important ingredient in almost every domain of health and human services—including crisis services. That was the focus of my remarks in the recent podcast episode—Being There For Youth—of the 988 Crisis Jam Podcast.
For organizations participating in a crisis continuum of care in their community, some of the keys to success are partnerships and flexible services delivery—and the technology to optimize them. In the podcast, I spoke to how organizations are leveraging their electronic health recordkeeping systems (EHRs) with data-sharing to knit together the continuum and provide better consumer services. There are new developments in consumer digital technologies and in smarter phone and texting systems. And, across these new tech capabilities, executive…
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Management Newsletter Issue
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The Digital Transformation Plan: The OPEN MINDS Management Newsletter, November 2025
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Market Intel Report
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Medicaid Home & Community-Based Services Waivers Covering The I/DD Population: An OPEN MINDS Market Intelligence Report
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Innovative Program Profile
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Deaf Respite By Advocates: An OPEN MINDS Program Profile
RFPs
- New Jersey’s Mercer County Seeks Enhanced Supervision Youth Detention Alternatives Program Services
- California’s Alameda County Seeks Senior Injury Prevention Program (SIPP) & Health Promotion (HP) Services
- Maryland’s Cecil County Seeks Emergency Services Third-Party Evaluation Services
- California’s Yolo County Seeks Impartial Hearing Officer Services For Workforce Innovation & Opportunity Act (WIOA) Title I & Special Grants
- California’s Yolo County Seeks Home Visiting Program Services
- California Seeks Enrichment Programming & Staffing Services For The Adventures Extended Day Program
- Missouri Seeks Micro Market Services
- California’s City Of Oakland Seeks Community Violence Intervention Services
- Massachusetts Seeks Problem Resolution System Complaint Resolution Assistance Services
- Connecticut Seeks Residential Community Services
Contract Awards
- Wisconsin Awards Virtual Reality Software For Law Enforcement Contract To Operator XR, LLC
- California’s Crescent City Awards Permanent Local Housing Allocation (PLHA) & Prohousing Incentive Program (PIP) Services Contract To Community System Solutions
- Nevada Awards Government Accounting Services & Medicaid Auditing Contract To Myers & Stauffer, LC
- Nebraska Awards Administrative Support Services For The Employee Health Care Medical Benefit Plans Contract To Blue Cross & Blue Shield Of Nebraska, Inc.
- Nebraska Awards Administrative Support Services For The Employee Health Care Prescription Drug Benefit Plans Contract To Blue Cross & Blue Shield Of Nebraska, Inc.
Winning Proposals
- New York’s Westchester County Awards Medical Messaging Software Services Contract To Teletask, Inc.
- Wisconsin Awards Virtual Reality Software For Law Enforcement Contract To Operator XR, LLC
- California’s Crescent City Awards Permanent Local Housing Allocation (PLHA) & Prohousing Incentive Program (PIP) Services Contract To Community System Solutions
- California’s Santa Cruz County Awards CalAIM Justice-Involved Pre-Release Medi-Cal Application Outreach Services Contract To Community Bridges, Inc.
- Virginia’s City Of Chesapeake Cancels Nutritionist Services Contract
On-Demand Webinars & Executive Roundtables
- An Executive Perspective: How AI Is Shaping The Future Of Integrated Care
- AI ROI In Documentation: Today’s Measures, Tomorrow’s Impacts
- The Next Phase Of AI In Behavioral Health: Putting Clinical Judgment Back In Charge
- Navigating The Economics Of Value-Based Contracting
- Layers of Denial Prevention: Shift Your Focus from Working Denials to Preventing Them
Institute Presentations
- What Now? What Next? The Tech Formula For Financial Sustainability
- The Tech-Enabled Provider Organization: The 2025 OPEN MINDS Technology Adoption Survey–Sponsored By Eleos Health
- Supporting Independence At Home: The Inglis Wraparound Approach To Aging In Place
- Addressing Financial Sustainability: Executing – And Paying For – Multi-Layered Systems Upgrades
- Making Digital Transformation A Reality: A Managing Through Chaos Roundtable Discussion
Market Intelligence Reports
- Medicaid Home & Community-Based Services Waivers Covering The I/DD Population: An OPEN MINDS Market Intelligence Report
- Medicaid Care Coordination Initiatives—A State-By-State Guide: An OPEN MINDS Market Intelligence Report
- Largest Health Plans In Each State By Estimated Enrollment: An OPEN MINDS Market Intelligence Report
- Largest Health Plans, By Estimated Enrollment Through December 2024: An OPEN MINDS Market Intelligence Report
- The 2025 Federal Budget Reconciliation Bill (H.R.1 – One Big Beautiful Bill Act): Implications For The Health & Human Service Field
Upcoming Executive Events
Upcoming Institutes
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The 2026 OPEN MINDS Performance Management Institute
February 10 – February 12, 2026 – Clearwater Beach, Florida
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The 2026 OPEN MINDS Strategy & Innovation Institute
June 09 – June 11, 2026 – New Orleans, Louisiana
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The 2026 OPEN MINDS Service Excellence Institute
August 11 – August 13, 2026 – San Francisco, California
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The 2026 OPEN MINDS Executive Leadership Retreat
September 29 – October 01, 2026 – Gettysburg, Pennsylvania
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The 2026 OPEN MINDS Technology & Analytics Institute
October 27 – October 29, 2026 – Philadelphia, Pennsylvania
Upcoming Executive Summits
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The 2026 OPEN MINDS Whole Person Care Summit
February 11, 2026 – Clearwater Beach, Florida -
The 2026 OPEN MINDS Workforce AI Summit
February 12, 2026 – Clearwater Beach, Florida -
The 2026 OPEN MINDS Autism & I/DD Summit
June 10, 2026 – New Orleans, Louisiana -
The 2026 OPEN MINDS CFO Summit
June 11, 2026 – New Orleans, Louisiana -
The 2026 OPEN MINDS Aging In Place Summit
August 12, 2026 – San Francisco, California -
The 2026 OPEN MINDS Health & Human Services Workforce Best Practices Summit
September 30, 2026 – Gettysburg, Pennsylvania -
The 2026 OPEN MINDS CEO Tech & AI Summit
October 28, 2026 – Philadelphia, Pennsylvania
Upcoming Best Practice Seminars
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Building A Data-Driven Organization: The 2026 OPEN MINDS Seminar On Making Metrics-Based Management Work
February 10, 2026 – Clearwater Beach, Florida -
Measuring & Managing Financial Strength: The 2026 OPEN MINDS Seminar On A Framework For Improving Financial Resilience
February 10, 2026 – Clearwater Beach, Florida -
MA&A Strategy For A Shifting Market: The 2026 OPEN MINDS Seminar On Planning & Succeeding in Increasing Scale
June 9, 2026 – Virtual Event -
Best Practice Marketing Planning: The 2026 OPEN MINDS Seminar On Making Your Growth Strategy A Reality
June 9, 2026 – New Orleans, Louisiana -
Optimizing Health Plan Contracting: The 2026 OPEN MINDS Executive Seminar On Building Referrals, Revenue & Margins
August 11, 2026 – San Francisco, California -
Portfolio Management To Optimize Organizational Performance: The 2026 OPEN MINDS Executive Seminar On How To Optimize, Retire & Build A Service Line Portfolio For the Future
August 11, 2026 – San Francisco, California -
Strategic Planning For Times Of Uncertainty: The 2026 OPEN MINDS Seminar On Nimble Data-Driven Planning
September 29, 2026 – Gettysburg, Pennsylvania -
Finding An EHR For Your Future: The 2026 OPEN MINDS Best Practices Seminar On EHR Selection, Implementation & Optimization
October 27, 2026 – Philadelphia, Pennsylvania -
Creating A Winning Tech Strategy: The 2026 OPEN MINDS Seminar On Building A Digital Transformation Roadmap
October 27, 2026 – Philadelphia, Pennsylvania
Upcoming Webinars
- There are currently no Upcoming Webinars. Please check again soon for more events.
Upcoming Circle Elite Executive Roundtables
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Building A Trauma-Informed Culture: The Youth Home Case Study
December 18, 2025 – Virtual Event -
A Blueprint For Cross-System Homelessness Response & Behavioral Health Innovation: The Safe Options Support Program & CBC Hub Case Study
January 8, 2026 – Virtual Event -
Modern Marketing In Health & Human Services: When ‘Good Enough’ Becomes A Strategic Liability
January 15, 2026 – Virtual Event -
Strengthening Teams With Connection-Driven Leadership & Intentional Practice: The Omni Family Institute Case Study
January 22, 2026 – Virtual Event -
A Roadmap For Strategic Financial Management & Executive Readiness
January 29, 2026 – Virtual Event -
Moving Crisis Care ‘Upstream’: The Family Service League Case Study
February 5, 2026 – Virtual Event -
CFO As Architects Of Value: Creating A Service Line Expense & Revenue Model
February 19, 2026 – Virtual Event -
Building A New Service Line: The Diagnostic Checklist & Leadership Intervention Playbook
February 26, 2026 – Virtual Event -
A Replicable Framework For Tech Adoption In I/DD Services: The NuPath Case Study
March 5, 2026 – Virtual Event -
‘Strategic Productivity’ In A Hybrid Care Environment: The Southwest Behavioral & Health Services Case Study
March 12, 2026 – Virtual Event
Organizational Profiles
- Children’s Home Of Jefferson: An OPEN MINDS Organizational Profile
- Bost: An OPEN MINDS Organizational Profile
- Mental Health Resources, Inc.: An OPEN MINDS Organizational Profile
- United Counseling Service of Bennington County: An OPEN MINDS Organizational Profile
- Tarzana Treatment Centers: An OPEN MINDS Organizational Profile
Innovative Program Profiles
- Day Services-Kenmore Club By RACSB: An OPEN MINDS Program Profile
- Deaf Respite By Advocates: An OPEN MINDS Program Profile
- Autism Welcoming By Advocates: An OPEN MINDS Program Profile
- La Bodega HCV Care & Treatment Program By ECMC: An OPEN MINDS Program Profile
- The Living Room By Advocates: An OPEN MINDS Program Profile
News Wire
- 15 States Plan To Adopt New Medicaid Cost Containment Strategies For Home Care Services
- Three Risk Factors Account For Most Preventable Dementia Cases In The United States
- Feds End Minimum Staffing Rule For Nursing Services For Long-Term Care Facilities
- Accreditation Commission For Health Care Expands Assisted Living Accreditation Program Nationwide
- Medicare Advantage Beneficiaries With Mental Health Diagnoses Made More Mental Health Visits After Switching To Traditional Medicare
- 57% Of Licensed Special Education Teachers Reported Using AI To Help With Individual Education Plans During The 2024-2025 School Year
- California Youth Homelessness Declined By Nearly One-Fourth Between 2019, 2024
Market Updates
- Autism Learning Partners To Open New Centers In California In 2026
- CN Guidance & Counseling Services Opens Community Crisis Center In Hicksville, New York
- SafeinHome Targets $25 Million Funding Round To Expand Remote Supports For Individuals With Intellectual/Developmental Disabilities
- Mynd Immersive & Select Rehabilitation Expand Partnership To 500+ Senior Care Communities
- Massachusetts Invests $25 Million For Behavioral Health Workforce Development
Management Newsletter
Industry Resources
- The Nebraska Foster Care Review Office December 2025 Quarterly Report
- New York State Child Care Facts & Figures 2024
- Medicare & Medicaid Programs; Repeal Of Minimum Staffing Standards For Long-Term Care Facilities
- Letter: Moratorium For Minnesota 245D Licensed Home & Community-Based Services
- U.S. Department Of Health & Human Services Artificial Intelligence Strategy
- Pennsylvania Act No. 45 Of 2025
- Treatment For Pediatric Gender Dysphoria: Review Of Evidence & Best Practices







