By Monica E. Oss, Chief Executive Officer It has been a long three months since the start of the pandemic crisis in the U.S. The health crisis still continues—and the economic crisis is just starting. As a leader, the daily news feed is a troubling distraction on the march to recovery. Well-known retailers—J.C.Penney, General Nutrition, McDonald's, Starbucks—have a steady stream of notices of permanent store closures. And news outlets from every town and city announce the permanent closure of small businesses whose names are not “well known” but that represent the heart of many communities. And the news from the health and human service field is the…
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