“Can we do better than the airlines?” That was the provocative question asked by Matthew O. Hurford, M.D., Chief Executive Officer of Community Care Behavioral Health (CCBH) and Vice President of Behavioral Health at University of Pittsburgh Medical Center (UPMC) Insurance Services, at the 2025 OPEN MINDS Executive Leadership Retreat, during his session, Collective Impact In Behavioral Health: Lessons From The Airline Industry.
Given the data, the answer is “not yet.” The U.S. spends more per capita on health care than any other country—at 17.6% of GDP in 2023 (see International Comparison Of Health Systems). But the U.S. also has poorer outcomes in areas like maternal health and post-operative complications. And…
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Management Newsletter Issue
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Meeting Chaos With An Affiliation Strategy: The OPEN MINDS Management Newsletter, October 2025
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Market Intel Report
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Largest Health Plans, By Estimated Enrollment Through December 2024: An OPEN MINDS Market Intelligence Report
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Innovative Program Profile
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Deaf Respite By Advocates: An OPEN MINDS Program Profile
State Profiles
- Oklahoma Dual Eligible System: An OPEN MINDS State Profile
- Oklahoma Health & Human Services System State Profile Report
- Oklahoma Behavioral Health System: An OPEN MINDS State Profile
- Oklahoma Medicaid System Landscape: An OPEN MINDS State Profile
- Wisconsin Health & Human Services System State Profile Report
RFPs
- Florida’s Town Of Jupiter Seeks Youth Camp Transportation Services
- New Jersey’s Passaic County Seeks Audiologist Services
- New Jersey’s Ocean County Seeks Radiological Services
- North Carolina’s City Of Asheville Seeks Dental Plan Administration Services
- Pennsylvania’s City Of Philadelphia Seeks Court Evaluation Clinic Services
- Iowa Seeks Cancer Coalition Management Services
- Nebraska Seeks Investigatory & Forensic Accounting Services
- Washington Seeks Organization Change Management For The CCWIS Project
- California’s San Diego County Seeks Correctional Health System Assessment & Monitoring Services
- Colorado Seeks Children’s Justice Act Services
Contract Awards
- Nebraska Awards Call Center Support For Unemployment Insurance Services Contract To North End Teleservices, LLC
- New Jersey Awards One-Stop Career Services WIOA Title 1-B Adult, Dislocated Worker & Youth Services Contract To Salem County Vocational Technical Schools
- Alaska Awards Culturally Relevant 988 Messaging Materials Development Services Contract To Future Elder, Inc.
- Maine Awards Family Peer Support Statewide Network Services Contract To Kennebec Mental Health Associates dba Kennebec Behavioral Health
- Maine Awards Two Network Of Behavioral Health Crisis Receiving Centers Contracts
Winning Proposals
- California’s Yuba County Awards Child & Family Team Services Contract To Victor Community Support Services, Inc.
- New Hampshire Cancels 988 Suicide & Crisis Lifeline Services Contract
- Oregon’s Washington County Awards Two Support Group & Counseling Services For Family & Friend Care Partners Contracts
- Nevada Awards Child Parent Psychotherapy Learning Collaborative Trainer Services Contract To Woodliff Counseling & Consulting, LLC
- Texas Awards TX CASA Collaborative Family Services Contract To Texas CASA, Inc.
On-Demand Webinars & Executive Roundtables
- From Pressure To Possibility: Reimagining Growth Strategies In Behavioral Health
- AI In Behavioral Health: Ethics, Innovation, & Real-World Applications
- Behavioral Health Drug Trends: 2025 Mid-Year Check In
- AI In Action: Build Trust, Engagement & Impact In Human Services
- Clinical Quality In Behavioral Health: Driving Impact Through Data & Practice
Institute Presentations
- Lead Like It’s 1863: Timeless Lessons For Navigating Through Uncertainty
- Strategies For Strengthening & Diversifying Revenue Sources: The Monarch Case Study
- Challenges During Times Of Turbulence: The Pickett’s Charge Case Study & Battlefield Tour
- Systems Upgrades: A Functional Checklist For Buying The Right Systems For Your Organization
- Creating A Merger Strategy For Turbulent Times: A Managing Through Chaos Roundtable Discussion
Market Intelligence Reports
- Largest Health Plans, By Estimated Enrollment Through December 2024: An OPEN MINDS Market Intelligence Report
- The 2025 Federal Budget Reconciliation Bill (H.R.1 – One Big Beautiful Bill Act): Implications For The Health & Human Service Field
- Health Plan Enrollment Of Consumers With Serious Mental Illnesses: An OPEN MINDS Market Intelligence Report
- The Medicare Accountable Care Organization Update: An OPEN MINDS Market Intelligence Report
- Foster Care Enrollment In Medicaid Managed Care, 2018 & 2022: The 2024 OPEN MINDS Market Intelligence Report
Upcoming Executive Events
Upcoming Institutes
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The 2025 OPEN MINDS Technology & Analytics Institute
October 21 – October 23, 2025 – Philadelphia, Pennsylvania
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The 2026 OPEN MINDS Performance Management Institute
February 10 – February 12, 2026 – Clearwater Beach, Florida
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The 2026 OPEN MINDS Strategy & Innovation Institute
June 09 – June 11, 2026 – New Orleans, Louisiana
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The 2026 OPEN MINDS Service Excellence Institute
August 11 – August 13, 2026 – San Francisco, California
Upcoming Executive Summits
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The 2025 OPEN MINDS CEO Tech & AI Summit
October 22, 2025 – Philadelphia, Pennsylvania -
The 2026 OPEN MINDS Whole Person Care Summit
February 11, 2026 – Clearwater Beach, Florida -
The 2026 OPEN MINDS Workforce AI Summit
February 12, 2026 – Clearwater Beach, Florida -
The 2026 OPEN MINDS Autism & I/DD Summit
June 10, 2026 – New Orleans, Louisiana -
The 2026 OPEN MINDS CFO Summit
June 11, 2026 – New Orleans, Louisiana -
The 2026 OPEN MINDS Aging In Place Summit
August 12, 2026 – San Francisco, California
Upcoming Best Practice Seminars
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Finding An Electronic Health Record System For Your Future: The 2025 OPEN MINDS Seminar On Best Practices In EHR Selection, Contracting & Optimization
October 21, 2025 – Philadelphia, Pennsylvania -
Best Practices For Investing In Technology & AI: The 2025 OPEN MINDS Executive Seminar On Maximizing Your Tech’s ROI For Future Competitive Advantage
October 21, 2025 – Philadelphia, Pennsylvania -
Building A Data-Driven Organization: The 2026 OPEN MINDS Seminar On Making Metrics-Based Management Work
February 10, 2026 – Clearwater Beach, Florida -
Measuring & Managing Financial Strength: The 2026 OPEN MINDS Seminar On A Framework For Improving Financial Resilience
February 10, 2026 – Clearwater Beach, Florida -
MA&A Strategy For A Shifting Market: The 2026 OPEN MINDS Seminar On Planning & Succeeding in Increasing Scale
June 9, 2026 – Virtual Event -
Best Practice Marketing Planning: The 2026 OPEN MINDS Seminar On Making Your Growth Strategy A Reality
June 9, 2026 – New Orleans, Louisiana -
Optimizing Health Plan Contracting: The 2026 OPEN MINDS Executive Seminar On Building Referrals, Revenue & Margins
August 11, 2026 – San Francisco, California -
Portfolio Management To Optimize Organizational Performance: The 2026 OPEN MINDS Executive Seminar On How To Optimize, Retire & Build A Service Line Portfolio For the Future
August 11, 2026 – San Francisco, California
Upcoming Webinars
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AI ROI In Documentation: Today’s Measures, Tomorrow’s Impacts
October 29, 2025 – Virtual Event -
An Executive Perspective: How AI Is Shaping The Future Of Integrated Care
November 18, 2025 – Virtual Event
Upcoming Circle Elite Executive Roundtables
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A Great Consumer Experience & Increased Revenue: The Avita Behavioral Health Crisis Center Case Study
October 16, 2025 – Virtual Event -
Strategic Content Marketing As An Imperative For Brand & Referral Growth: The I Am Boundless Case Study
October 30, 2025 – Virtual Event -
Building Compassionate, Engaged Teams For A Culture That Matters: The New Hope Treatment Centers Case Study
November 6, 2025 – Virtual Event -
From RCM Leakage To Revenue Growth Engine: The “Multi-Payer Playbook” With Coleman Health Services
November 13, 2025 – Virtual Event -
Building A Crisis Response System In Rural Vermont: The Northeast Kingdom Human Services Case Study
November 20, 2025 – Virtual Event
Organizational Profiles
- Children’s Home Of Jefferson: An OPEN MINDS Organizational Profile
- Bost: An OPEN MINDS Organizational Profile
- Mental Health Resources, Inc.: An OPEN MINDS Organizational Profile
- United Counseling Service of Bennington County: An OPEN MINDS Organizational Profile
- Tarzana Treatment Centers: An OPEN MINDS Organizational Profile
Innovative Program Profiles
- Deaf Respite By Advocates: An OPEN MINDS Program Profile
- Autism Welcoming By Advocates: An OPEN MINDS Program Profile
- La Bodega HCV Care & Treatment Program By ECMC: An OPEN MINDS Program Profile
- The Living Room By Advocates: An OPEN MINDS Program Profile
- Friendship Project By Advocates: An OPEN MINDS Program Profile
News Wire
- Arizona DDD Begins Using A New Developmental Disability Assessment For Children To Determine Eligibility For Medicaid Paid Parent Provider Program
- New York, Hawaii & New Jersey Ranked Best In The Nation Across Common Measures Of Mental Health In 2022 & 2023; Nevada & Arizona Rank Lowest
- Florida Medicaid MCO For People With I/DD Reports Enrollment Growth
- Senior Living Occupancy Increased To 88.7% In The Third Quarter Of 2025
- Colorado Medicaid To Align Reimbursement Rates To Families Caring For An Adult With Disabilities To Host Home Rates
- AI-Supported Health & Lifestyle Coaching Program Can Improve Outcomes For People Type 2 Diabetes
- 5.5 Million U.S. Adults Were Under Correctional Supervision At Year-End 2023
Market Updates
- OPEN MINDS Seeks Managing Editor
- CareSource & Radley Health Join Forces To Advance Behavioral Health Workforce Development In Ohio
- RethinkFirst Acquires Joshin To Create First Fully Integrated Neurodiversity & Disability Support Platform
- Pennant Group Completes $146 Million Purchase Of Tennessee, Georgia & Alabama Home Care Operations From UnitedHealth Group & Amedisys
- NeueHealth Acquired By New Enterprise Associates In $1.47 Billion Deal
Management Newsletter
Industry Resources
- Arizona DES/DDD Division Operations Policy 3001 Family Members As Paid Providers
- Arizona DES/DDD September 4, 2025 Public Forum Presentation Related To Planning Meeting & Assessment Changes Including Parents As Paid Caregivers
- Enrolled CS/CS/HB 1103 (2025) – Services For Individuals With Developmental Disabilities
- Colorado HCPF Proposed Individual Residential Services & Supports (IRSS): Rate Alignment Fact Sheet
- The Tech Formula For Financial Sustainability
- Colorado Executive Order D 2025 014: Declaring Insufficient Revenues Available For Expenditures Due To H.R. 1 & Ordering Suspension, In Whole Or In Part, Of Certain State Programs & Services In Order To Meet A Revenue Shortfall In Fiscal Year 2025-26
- Colorado Department Of Health Care Policy & Financing 2025 Stakeholder Webinar