Greetings from Philadelphia and the closing day of the 2025 OPEN MINDS Technology & Analytics Institute. It’s been an information-packed three days with a focus on tech strategy, tech investments and budgeting, regulation, payer policy, emerging tech applications, and more.

Like the rest of the world, many of my discussions this week veered to the topic of artificial intelligence (AI) at some point. I found that investors are looking for health and human service companies with embedded AI functionality. Tech company teams are touting their “AI capabilities.” And provider organization executives are looking for AI investments that can improve their financial and market position.

But the recent headline—Why 95% Of AI Pilots Fail, And What Business Leaders Should Do Instead—calls into…