I’ve long viewed the medical loss ratio (MLR) requirements established under the Affordable Care Act as an important consumer protection. By requiring health plans to spend a defined share of premium revenue on medical care—80% in the individual and small group markets and 85% in the large group market—the policy was intended to constrain excessive administrative costs and profits while improving value for consumers.
A recent analysis, The Unintended Consequences Of The ACA’s Medical Loss Ratio Requirement, takes aim at the MLR regulations. The authors concluded that “there is little evidence that the MLR requirement has promoted premium affordability or constrained insurer profits as intended; instead, the MLR drives higher premiums and higher medical care spending and presents other unintended…
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Management Newsletter Issue
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The Digital Transformation Plan: The OPEN MINDS Management Newsletter, November 2025
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Market Intel Report
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Medicaid Home & Community-Based Services Waivers Covering The I/DD Population: An OPEN MINDS Market Intelligence Report
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Innovative Program Profile
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Deaf Respite By Advocates: An OPEN MINDS Program Profile
RFPs
- Maine Seeks Supporting A Local Continuum Of Care
- Kansas Seeks Food Program Waiver Services – SNAP & SUN
- Maine Seeks Peer Support Services In Emergency Departments
- Minnesota Seeks Services & Supports To New Americans That Are Adults Living With Serious Mental Illness & Reside In Minneapolis
- Kansas Seeks Special Education Investigative Services
- Hawaii Seeks Infant & Toddler Training Services
- Hawaii Seeks Specialized Residential Services Program
- Minnesota Seeks Sex Offender Program Music Workshop Services
- Maine Seeks CAHPS Annual Survey For Adults With Disabilities
- Maine Seeks Community Workforce Connections Program Services
Contract Awards
- Wisconsin Awards Virtual Reality Software For Law Enforcement Contract To Operator XR, LLC
- California’s Crescent City Awards Permanent Local Housing Allocation (PLHA) & Prohousing Incentive Program (PIP) Services Contract To Community System Solutions
- Nevada Awards Government Accounting Services & Medicaid Auditing Contract To Myers & Stauffer, LC
- Nebraska Awards Administrative Support Services For The Employee Health Care Medical Benefit Plans Contract To Blue Cross & Blue Shield Of Nebraska, Inc.
- Nebraska Awards Administrative Support Services For The Employee Health Care Prescription Drug Benefit Plans Contract To Blue Cross & Blue Shield Of Nebraska, Inc.
Winning Proposals
- New York’s Westchester County Awards Medical Messaging Software Services Contract To Teletask, Inc.
- Wisconsin Awards Virtual Reality Software For Law Enforcement Contract To Operator XR, LLC
- California’s Crescent City Awards Permanent Local Housing Allocation (PLHA) & Prohousing Incentive Program (PIP) Services Contract To Community System Solutions
- California’s Santa Cruz County Awards CalAIM Justice-Involved Pre-Release Medi-Cal Application Outreach Services Contract To Community Bridges, Inc.
- Virginia’s City Of Chesapeake Cancels Nutritionist Services Contract
On-Demand Webinars & Executive Roundtables
- Open Data Sharing With QHIN™: What It Means For Community Providers
- An Executive Perspective: How AI Is Shaping The Future Of Integrated Care
- AI ROI In Documentation: Today’s Measures, Tomorrow’s Impacts
- The Next Phase Of AI In Behavioral Health: Putting Clinical Judgment Back In Charge
- Navigating The Economics Of Value-Based Contracting
Institute Presentations
- What Now? What Next? The Tech Formula For Financial Sustainability
- The Tech-Enabled Provider Organization: The 2025 OPEN MINDS Technology Adoption Survey–Sponsored By Eleos Health
- Supporting Independence At Home: The Inglis Wraparound Approach To Aging In Place
- Addressing Financial Sustainability: Executing – And Paying For – Multi-Layered Systems Upgrades
- Making Digital Transformation A Reality: A Managing Through Chaos Roundtable Discussion
Market Intelligence Reports
- Medicaid Demonstration & Care Management Waivers: An OPEN MINDS Market Intelligence Report
- Trends In Affordable Care Act Health Insurance Marketplace Enrollment: An OPEN MINDS Market Intelligence Report
- Medicaid Home & Community-Based Services Waivers Covering The I/DD Population: An OPEN MINDS Market Intelligence Report
- Medicaid Care Coordination Initiatives—A State-By-State Guide: An OPEN MINDS Market Intelligence Report
- Largest Health Plans In Each State By Estimated Enrollment: An OPEN MINDS Market Intelligence Report
Upcoming Executive Events
Upcoming Institutes
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The 2026 OPEN MINDS Performance Management Institute
February 10 – February 12, 2026 – Clearwater Beach, Florida
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The 2026 OPEN MINDS Strategy & Innovation Institute
June 09 – June 11, 2026 – New Orleans, Louisiana
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The 2026 OPEN MINDS Service Excellence Institute
August 11 – August 13, 2026 – San Francisco, California
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The 2026 OPEN MINDS Executive Leadership Retreat
September 29 – October 01, 2026 – Gettysburg, Pennsylvania
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The 2026 OPEN MINDS Technology & Analytics Institute
October 27 – October 29, 2026 – Philadelphia, Pennsylvania
Upcoming Executive Summits
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The 2026 OPEN MINDS Whole Person Care Summit
February 11, 2026 – Clearwater Beach, Florida -
The 2026 OPEN MINDS Workforce AI Summit
February 12, 2026 – Clearwater Beach, Florida -
The 2026 OPEN MINDS Autism & I/DD Summit
June 10, 2026 – New Orleans, Louisiana -
The 2026 OPEN MINDS CFO Summit
June 11, 2026 – New Orleans, Louisiana -
The 2026 OPEN MINDS Aging In Place Summit
August 12, 2026 – San Francisco, California -
The 2026 OPEN MINDS Health & Human Services Workforce Best Practices Summit
September 30, 2026 – Gettysburg, Pennsylvania -
The 2026 OPEN MINDS CEO Tech & AI Summit
October 28, 2026 – Philadelphia, Pennsylvania
Upcoming Best Practice Seminars
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Building A Data-Driven Organization: The 2026 OPEN MINDS Seminar On Making Metrics-Based Management Work
February 10, 2026 – Clearwater Beach, Florida -
Measuring & Managing Financial Strength: The 2026 OPEN MINDS Seminar On A Framework For Improving Financial Resilience
February 10, 2026 – Clearwater Beach, Florida -
MA&A Strategy For A Shifting Market: The 2026 OPEN MINDS Seminar On Planning & Succeeding in Increasing Scale
June 9, 2026 – Virtual Event -
Best Practice Marketing Planning: The 2026 OPEN MINDS Seminar On Making Your Growth Strategy A Reality
June 9, 2026 – New Orleans, Louisiana -
Optimizing Health Plan Contracting: The 2026 OPEN MINDS Executive Seminar On Building Referrals, Revenue & Margins
August 11, 2026 – San Francisco, California -
Portfolio Management To Optimize Organizational Performance: The 2026 OPEN MINDS Executive Seminar On How To Optimize, Retire & Build A Service Line Portfolio For the Future
August 11, 2026 – San Francisco, California -
Strategic Planning For Times Of Uncertainty: The 2026 OPEN MINDS Seminar On Nimble Data-Driven Planning
September 29, 2026 – Gettysburg, Pennsylvania -
Finding An EHR For Your Future: The 2026 OPEN MINDS Best Practices Seminar On EHR Selection, Implementation & Optimization
October 27, 2026 – Philadelphia, Pennsylvania -
Creating A Winning Tech Strategy: The 2026 OPEN MINDS Seminar On Building A Digital Transformation Roadmap
October 27, 2026 – Philadelphia, Pennsylvania
Upcoming Webinars
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2026 Eligibility Must-Knows For Human Services
January 21, 2026 – Virtual Event -
Ethical AI In Behavioral Health: Practical Use Cases That Work
January 27, 2026 – Virtual Event
Upcoming Circle Elite Executive Roundtables
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A Blueprint For Cross-System Homelessness Response & Behavioral Health Innovation: The Safe Options Support Program & CBC Hub Case Study
January 8, 2026 – Virtual Event -
Modern Marketing In Health & Human Services: When ‘Good Enough’ Becomes A Strategic Liability
January 15, 2026 – Virtual Event -
Strengthening Teams With Connection-Driven Leadership & Intentional Practice: The Omni Family Institute Case Study
January 22, 2026 – Virtual Event -
The 2026 Provider CFO Playbook: Early Warning Forecasting, Service Line Portfolio Discipline, Marketing ROI & Executive Readiness
January 29, 2026 – Virtual Event -
Moving Crisis Care ‘Upstream’: The Family Service League Case Study
February 5, 2026 – Virtual Event -
CFO As Architects Of Value: Creating A Service Line Expense & Revenue Model
February 19, 2026 – Virtual Event -
Building A New Service Line: The Diagnostic Checklist & Leadership Intervention Playbook
February 26, 2026 – Virtual Event -
A Replicable Framework For Tech Adoption In I/DD Services: The NuPath Case Study
March 5, 2026 – Virtual Event -
‘Strategic Productivity’ In A Hybrid Care Environment: The Southwest Behavioral & Health Services Case Study
March 12, 2026 – Virtual Event -
Financial Mastery For Behavioral Health Leaders: The Hope Group Case Study
March 16, 2026 – Virtual Event
Organizational Profiles
- Children’s Home Of Jefferson: An OPEN MINDS Organizational Profile
- Bost: An OPEN MINDS Organizational Profile
- Mental Health Resources, Inc.: An OPEN MINDS Organizational Profile
- United Counseling Service of Bennington County: An OPEN MINDS Organizational Profile
- Tarzana Treatment Centers: An OPEN MINDS Organizational Profile
Innovative Program Profiles
- CARES Autism Services Program By Fred Finch: An OPEN MINDS Program Profile
- Transcranial Magnetic Stimulation (TMS) By Emergence Health Network: An OPEN MINDS Program Profile
- Webster Street Community Residence By Citizen Advocates: An OPEN MINDS Program Profile
- Adirondack Youth Lodge By Citizen Advocates: An OPEN MINDS Program Profile
- Day Services-Kenmore Club By RACSB: An OPEN MINDS Program Profile
News Wire
- Depression & Anxiety Raise Risk Of Major Adverse Cardiac Events
- Risk Of Being Bedbound In Last Year Of Life Is 4.5 Times Higher For Community-Dwelling Older Adults With Dementia
- DOJ Moves To End 16-Year Texas Civil Rights Case Against 13 State-Supported Living Centers For People With I/DD
- Court Issues Preliminary Injunction To Block HUD From Imposing New Restrictions On Housing Grants
- Prevalence Of Metabolic Syndrome Increased Slightly From 2013 To 2023, Averaging 38.7% For U.S. Adults
- Chronic Disease Could Cost The United States $47 Trillion Over Next 15 Years
- 16% Of Nursing Home Residents Spend Down Savings To Qualify For Medicaid
Market Updates
- New Comprehensive Outpatient Program Helps New Yorkers Access Multiple Addiction Services In One Location
- Illinois Public Libraries Stocking & Administering Opioid Overdose Reversal Agents In 2026
- New Jersey Allocates $47.8 Million In Opioid Settlement Investments To Expand Housing, Treatment, Maternal Health Supports
- OPEN MINDS Seeks Human Resources Manager
- Empathy Health Raises $7.6 Million To Enhance Its Sober Sidekick Relapse Prevention Platform
Management Newsletter
Industry Resources
- Colorado House Bill 25-1002
- Executive Order: Increasing Medical Marijuana & Cannabidiol Research
- U.S. v. State of Texas, et al.: HHSC & U.S. Department Of Justice Joint Motion To Dismiss
- Public Law 119-44 – SUPPORT For Patients & Communities Reauthorization Act Of 2025
- Relatives Raising Children: Federal Support Helps, But Challenges Persist
- Informational Bulletin Regarding Section 71119 Of The “Working Families Tax Cut” Legislation, Public Law 11921: Requirements For States To Establish Medicaid Community Engagement Requirements For Certain Individuals
- The Technology-Enabled Meaningful Patient Outcomes For Digital Health Devices Pilot Notice






