Monthly Management Newsletter - August 2003

OPEN MINDS, The Behavioral Health & Social Service Industry Analyst Cover Story CIGNA Behavioral Health (CBH) will begin to have open access to their outpatient benefits for customers effective July 1, 2003. They will no longer need to call CBH to get "prior authorization" before seeing a network provider for routine outpatient care. Network providers also will no longer need to prepare outpatient treatment reviews before further authorization of their patient's benefits. The change will help focus CBH benefit management resources on assistance to providers and their patients in treating complex . . .
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