Choosing CRM Software For Your Organization – Planning Is A Key Element On The Road To Success It seems like it was only a few years ago that when I spoke to management teams of service provider organizations, they were turning away more referrals than they were accepting. No more. Competition for referrals has never been keener. The new reality is that if you don’t take care of your customers, there is a competitor that will. Google and other web-based technologies have made it much easier for customers to quickly search for new services (or replacement services if . . .
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