Monthly Management Newsletter - January 2002

OPEN MINDS, The Behavioral Health & Social Service Industry Analyst Industry Analysis A couple months ago, I was asked to facilitate an executive retreat. The CEO threw me a real challenge - she asked me to come up with five key insights that I had learned from a decade of consulting with the management teams of behavioral health and social service organizations. I must say, this was a challenging exercise. After giving the matter some thought, I realized that the greatest learning wasn't about specific management disciplines like information systems specifications . . .
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