OPEN MINDS, The Behavioral Health & Social Service Industry Analyst Cover Story HIPAA has created some unanticipated obstacles for protective service agencies. State and local Child and Adult Protective Services agency (CPS/APS) executives are finding the Privacy Rule's impact to be substantially problematic. In their attempt to obtain or exchange protected health information (PHI) with health care professionals and related service agencies, CPS/APS are most often unsuccessful. In a report released by the Government Accountability Office (GAO) in September 2004, "First-Year Experiences under the Federal . . .
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