“Too many people are involved in every decision. Staff complain about unclear and changing priorities. No bench strength exists in the leadership ranks to take on new tasks. Staff are duplicating work and reinventing existing processes.”

Organizational inefficiencies like these are all too familiar to nonprofit leaders. And they come with a high cost: lower potential for making progress toward the important societal challenges and opportunities nonprofits seek to address.

Simply put, effective organizations deliver results. This connection has been well-documented in the for-profit sector, with highly effective organizations demonstrating superior market performance to their less effective peers . . .